I would like to share herewith, that I am very pleased and grateful for the assistance, time, efforts and above all excellent customer service that Adam Rosenfeld has provided me with, as a tenant in a Hausman and Holmes property. Adam is an agent who is affable, professional, timely in his responses, thorough and makes another’s concern his concern. This is much appreciated. For example, I needed to set up a broadband connection, have particular furniture requirements due to special circumstances and this was all accommodated in communication with the landlord. When I was not able to respond due to work, Adam kindly liaised with my family members to move things forward. With building work delays out of his control, Adam was apologetic, endeavoured to keep me updated with progress as best he could and appreciated my patience and understanding. In a door key emergency situation and some trouble shooting with a blind – Adam was available EVEN outside his normal working hours. I do not expect or demand such a level of service or wish to take it for granted but rather, I am very grateful, and moreover it is testament to Adam’s commendable, considerate and dedicated level of service that he has kindly helped out in such circumstances. I am happy in this property, it is ideal for my current situation and I appreciate Adam’s help in assisting me to find and secure it. I feel confident that my time here will be carefully and attentively managed. Many thanks to Adam beyond these small words and to all the Team at Hausman and Holmes, for Adam’s colleagues are also very helpful when he is away from the office.